Travel retailer, Flight Centre, has drawn on its 28 years’ experience to compile a list of 10 commonly aired in-flight grievances and to suggest strategies that can be adopted to minimize the risk of passenger-related turbulence at 30,000 feet.

Flight Centre’s global marketing manager Colin Bowman explains that their unofficial guide covers a range of in-flight concerns from luggage placement and seat-related border crossings to toilet etiquette and rights to the middle arm rests.

“Travellers are extremely good natured and don’t tend to get too upset or let too many things overshadow the excitement of taking off overseas,” he said.

“In compiling this guide, we have looked at the issues that have been aired from time to time and have suggested ways that these issues can be avoided.”

1. Boarding and disembarking by row
   Boarding your flight is straight forward – simply join the queue when invited.
   
   Once aboard, carry your luggage directly in front or directly behind you, as luggage carried to the side will leave a path of destruction (and more than a few headaches) among the aisle-seat dwellers who have already occupied their positions.
   
   When it’s time to disembark, don’t try to beat passenger 1A to the door if you’re seated in row 50. The passengers in rows 2 to 49 just won’t let it happen.
    
2. The overhead bin
   This humble storage unit is now prime real estate, as travellers cram more into their hand luggage to avoid checked baggage charges, reduce the risk of lost luggage and pave the way for a fast airport getaway.
   
   Ensure your bag is within the required dimensions, only bring one and, wherever possible, stow it in the locker directly above you. Don’t deposit your bag above seat 1A and then proceed to your seat at the back of the plane. Trust us – there will be flow-on effects.
    
3. The arm rest
   Let’s face it; the middle seat doesn’t have a lot going for it.
   
   As you settle into your window or aisle seat, spare a thought for the disadvantaged middle seat dweller.
   
   If you have established early elbow dominance on shared armrests, make some space for the middle seat dweller, who otherwise faces a long and uncomfortable journey without arm support.
    
4. Chair reclining
   On short flights (under two hours), reclining should be kept to a minimum and avoided completely during meal times.
   
   On longer flights, it's a bit trickier, but the meal time full recline is still definitely frowned upon. 
    
5. Boundary crossings
   Space is an extremely precious commodity in the economy cabin.
   
   Don’t attempt to cross your neighbour’s border (unless invited) by stretching the legs or extending the arm span to read a fold-out map or a newspaper. Changing the channel on your neighbour’s entertainment screen, stealing peanuts and reading over the shoulder are also frowned upon.
    
6. Footwear
   You’re in close proximity to your neighbours. If there is any suggestion or past history of odour issues, footwear should remain on. If you do slip off your shoes, keep them tucked away under the seat in front of you. 
    
7. Mindless chatter
   Before engaging in mid-flight banter with your neighbour, look for the obvious clues that point to a reluctant chatterer.
   
   Headphones on or face buried in a book means “I don’t want to talk”.
    
8. Knees in the back
   You’re in a confined space, so the occasional bump to the seat in front is inevitable.  Regular knees in the back are, however, akin to a declaration of war.
    
9. Hands off the headrest
   Like knees in the back, pulling on the seat back in front of you is frowned upon.
   
   Avoid the temptation to pull the headrest in front for extra leverage when standing. The consequences of a thoughtless headrest shake can range from rude awakening to severe red wine spillage.
    
10. The bathroom
    Reaching the bathroom without breaching one or two of the rules above can be challenging.
    
    So, if you’re likely to be a regular bathroom visitor, request an aisle seat and empty the tanks before boarding to avoid the rush that inevitably occurs once the fasten seatbeat sign is switched off.
    
    On arrival at the bathroom, “fast and clean” are the rules. Toilet-based readers take note – the complimentary newspaper should remain in the seat pocket.

By: Flight Centre

Illustration Credit: Sean Kapitain

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